Jobberby Mel Apr 7, 2020 | 0 Votes | 43 Bought | 0 Reviews - rate Jobber is an award-winning Canada-based customer relationship management (CRM) cloud-based platform and home service software that gives field service owners and managers the tools they need to quote, schedule and invoice jobs; keep track of clients & properties; track & dispatch crews, and manage billing details easily online. Buy Now Similar Brands Bought
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Jobber is an award-winning Canada-based customer relationship management (CRM) cloud-based platform and home service software that gives field service owners and managers the tools they need to quote, schedule and invoice jobs; keep track of clients and properties; track and dispatch crews, and manage billing details easily online and through mobile app.
What to Buy
If you are a small business owner, particularly in the home services industry, then you are very well aware of the frustrations of juggling multiple databases, manual processing sheets, and single-function apps and software. It’s practically a science keeping all of them organized, synchronized, and up-to-date.
Now, you can keep all of your appointments, records and operational tasks in order—and in just one, convenient place with Jobber, an award-winning software that brings technology and people together and helps small home services businesses organize their entire operations, like scheduling jobs and managing teams, invoicing customers, scheduling appointments, and collecting payments—from one cloud-based platform. Unlike manual spreadsheets and single feature apps, Jobber’s platform streamlines and automates daily operations, replacing duplicate entries and repetitive tasks with precise, customized automation.
Jobber is designed specifically for use by home service businesses in industries such as general contracting, plumbing, appliance repair, landscaping and lawn care, residential & commercial cleaning, HVAC, pest control, carpet cleaning, handyman services, and so many more. If you operate a business that provides a service to customers at their property, then Jobber is for you!
Since its launch in 2011, businesses using Jobber have serviced over 10 million people in over 42 countries, delivering over $10 billion+ worth of invoiced services to their customers annually.
Because Jobber is web-based, all you need is an internet connection to access the software. You can use Jobber through any web browser, including Google Chrome, Firefox, Safari, Internet Explorer, and Opera. Jobber also supports most major smartphone and tablet devices, including Apple iOS, Android, Blackberry, and Windows platforms. Jobber also syncs with the more popular accounting, inventory management, and estimating software so you can eliminate double entry and tedious back-office administration. In addition, Jobber has partnered with payment gateways such as PayPal and Stripe to facilitate digital transactions.
The way Jobber works is for a business owner or manager to subscribe to a Jobber plan suitable to their manpower needs (for 1, 7, or 30 users). Each crew or team member will then have online login access to the company’s Jobber website account or ability to download the app into their mobile device. They can then use the app for a variety of operations, including but definitely not limited to: clocking in and out; using its drag-and-drop task, client and scheduling modules; updating work details in real time, including progress, monitoring, and completion info; setting up recurring contracts or individual jobs; delegating multiple workers to a single job; creating automatic invoices, collecting payments, and other pertinent actions deemed necessary to the job.
Jobber has divided their 20+ features into three main benefits:
Organize Your Operations includes a Client Manager (CRM) to keep track of client details whether you’re at the office or out in the field; Scheduling and Dispatching interface offering flexible, real-time scheduling that lets you get your team to the right place at the right time, with the details and photos they need to do the job; Invoicing and Follow-ups allows batch invoicing for faster payouts, automated follow-ups that remind clients their invoice is due, and an easy, one-click option to pay by credit card online; Expense Tracking gives every member of your team the ability to track expenses through receipt scanning and expense reports; GPS Tracking tracks your crew’s whereabouts as they move from job to job throughout the day; Routing to cut down on transit time and save on transportation and overhead costs using route planning and optimization software.
Impress Your Customers benefits include client-friendly features like, Online Booking that integrates Jobber with your website or Facebook page, giving your clients a notification as soon as soon as their job order is booked/confirmed; Client Hub that lets you communicate easily with your clients when approving quotes, confirming appointment details, paying invoices using a credit card, printing receipts, or requesting additional work—all in one place; Client Notifications which sends customers a text message to let them know you're on your way; Job Forms customized forms and checklists that track the task progression from start to end, which you can then share with clients as a formal record.
Grow Your Business using Jobber through proprietary tools such as, Quoting and Follow-ups using professional-looking customizable templates, signature approvals, and automatic follow-ups to clients about outstanding quotes; Email and Postcard Marketing helps advertise your business with ready-to-run email marketing campaigns, postcards, and more—powered by Mailchimp; Online and Credit Card Payments using online and in-app payment processing via PayPal and Stripe (with rates as low as 2.5% + 30¢); Reporting via 20+ built-in client, service, and financial reports giving you valuable insights on how your business is performing; exportable to Excel or CSV.
Jobber offers three (3) Plans: Core (1 User, $39/month or $29/month paid annually) which includes: Client Manager (CRM), Quoting and Invoicing, Scheduling and Notes/Attachments, Mobile App, Credit Card Processing, Client Hub, and Reporting; Connect (up to 7 Users, $129/month or $99/month paid annually) which includes: Core benefits plus Client Notifications, Invoice Follow-ups, Time & Expense tracking, Job Forms, Routing, Live GPS tracking, QuickBooks Online Syncing, and Online Booking; and Grow (up to 30 Users, $249/month or $199/month paid annually) which includes: Connect benefits plus Quote Follow-ups, Task Automation, Mailchimp Email and Postcard Marketing, and Facebook and Instagram Ads.
Before you commit to a paid Jobber subscription plan, you’ll be happy to know that the company offers a rather generous FREE 14-day trial of any of their 3 plans where you can give the platform/app a whirl with no commitments or credit card holding required.
When you’re nearing the end of your trial Jobber will simply send you a reminder to enter your billing information to ensure uninterrupted service. If your account does expire before you enter your billing information, Jobber assures that your data will NOT be deleted, meaning you can go into your account settings at any time to enter your billing info and continue using Jobber from where you left off.
With Jobber, there are no commitments or contracts. If you sign up for Jobber’s monthly subscription, you can cancel your subscription at any time without penalty. If you sign up for an annual subscription, you are billed for the entire year at the start of your subscription; however, there will be no refunds or credits for partial months of service, upgrade or downgrade refunds, or refunds for months unused.
As for Customer Service, this is one of the aspects of Jobber that satisfied clients unanimously rave about, bolstered by its recent 2020 win of a Silver Stevie at the 14th Annual Stevie Awards for Customer Service in the Computer Software – 100 or More Employees category. From phone support, email support, and online chat, the Jobber team is available to assist you for free 24/7, no matter what your Jobber plan. They also have a comprehensive Jobber Knowledge Base made up of a Jobber Academy, Jobber Glossary, as well as Webinars and Instructional Videos.
Finally, you and your team can run your day-to-day home service operations from anywhere with the Jobber iOS and Android mobile apps. Designed for you and your team to simply pick up and go, the Jobber app simplifies tracking work in Jobber for users out in the field. On the app, users can check in and out; access and view their assigned and scheduled visits, clients, tasks or events; create invoices, and collect payments all at their fingertips.
Is It Time to Buy?
With over 20 useful, time-saving tools at your disposal, Jobber not only streamlines your business operations into one convenient, accessible-anywhere, cloud-based place; but it offers your customers a completely hassle-free, all-virtual transactional experience--no phone tag or lost paperwork involved. If you’re looking to take your small service oriented business to a totally professional, high-tech level that has the potential to ramp up your client-base—and revenues!—then Jobber is a great way to go.